Problems with first-time purchases on our pricing page

Incident Report for FlippingBook

Resolved

This incident has been resolved.
Posted Nov 04, 2026 - 05:17 EST

Monitoring

A fix has been implemented by our partners, and we are monitoring the situation.
Posted Nov 04, 2026 - 05:10 EST

Investigating

We are seeing that the checkout page is not automatically loading when one of the plans is selected on our Pricing page. Our payment processing partner Cleverbridge is already aware of the issue and their team is working on addressing it. We will be providing all updates on the incident as soon as there are any.
Posted Nov 04, 2026 - 04:59 EST
This incident affected: Payments and Public Website (flippingbook.com).