After 24 hours of monitoring, we can report that there have been no problems detected for FlippingBook Cloud, FlippingBook Publisher and FlippingBook Automation respectively. We will be closing this incident; if you still experience any issues with logging to our software or uploading flipbooks, please reach out to us via chat, email or phone.
Posted Oct 20, 2026 - 09:39 EDT
Update
We have not seen any issues yet and see that clients can log in and upload publications now. If you still encounter any issues, contact our support team at support@flippingbook.com. We will continue monitoring this issue with above-average interest for the next 24 hours.
Posted Oct 19, 2026 - 03:30 EDT
Monitoring
We have implemented a fix and are monitoring the results. Under the current load everything is looking fine, so we are cautiously optimistic.
Posted Oct 17, 2026 - 06:42 EDT
Update
We have found the likely cause of this issue and plan to deploy a major fix this weekend. If you urgently need to upload a flipbook. we advise you to create a trial account for FlippingBook Online instead. Our support team (support@flippingbook.com) can give further advice.
We completely understand that this is highly frustrating, and we sincerely apologize.
Posted Oct 15, 2026 - 14:24 EDT
Identified
The fix was not working as intended. It is again not possible to log in to FlippingBook Publisher or to upload publications to FlippingBook Cloud.
Posted Oct 14, 2026 - 05:28 EDT
Update
We have implemented a fix. Everything should work now. The last problems, logging in to FlippingBook Publisher and Uploading to FlippingBook Cloud, should be resolved. If you encounter any issues after all, please contact support@flippingbook.com. Thank you for your patience and understanding
Posted Oct 14, 2026 - 04:56 EDT
Update
FlippingBook Online * Exporting stats or reports is not available at the moment. * Viewing stats in the account is now possible. * Creating new flipbooks and replacing PDFs in existing flipbooks are working normally.
FlippingBook Publisher * Logging in to FlippingBook Publisher and uploading or updating publications on FlippingBook Cloud are currently unavailable. * Existing publications hosted on cld.bz remain fully accessible.
Posted Oct 13, 2026 - 16:14 EDT
Update
FlippingBook Online * Exporting stats or reports is not available at the moment. * Viewing stats in the account is now possible. * Creating new flipbooks and replacing PDFs in existing flipbooks are working normally.
FlippingBook Publisher * Logging in to FlippingBook Publisher and uploading or updating publications on FlippingBook Cloud are currently unavailable. * Existing publications hosted on cld.bz remain fully accessible.
Posted Oct 13, 2026 - 16:00 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 13, 2026 - 13:41 EDT
Update
We are continuing to work on a fix for this issue.
Posted Oct 13, 2026 - 13:15 EDT
Update
We have restored conversion possibilities and resolved problems with statistics for FlippingBook Online.
Posted Oct 13, 2026 - 12:33 EDT
Update
We are continuing to work on a fix for this issue.
Posted Oct 13, 2026 - 10:43 EDT
Update
We are continuing to work on a fix for this issue.
Posted Oct 13, 2026 - 09:59 EDT
Identified
The access issues are still present, so our developers are continuing their work on resolving the problem. Our sincere apologies for the inconvenience this has caused.
Posted Oct 13, 2026 - 08:48 EDT
Monitoring
Our team has implemented a fix for the problem, and we are currently monitoring the results.
Posted Oct 13, 2026 - 08:35 EDT
Investigating
There is a confirmed problem with using FlippingBook Online accounts. * Publications are visible in your account. * It is not possible to create new publications or replace the PDF in existing ones. (though it is possible to make other changes.) * Stats for publications are not appearing
It is also not possible to log in to FlippingBook Publisher or to upload/update publications on FlippingBook Cloud.
This is a top-priority issue for us and we will keep you informed about any progress ASAP.
Posted Oct 13, 2026 - 08:25 EDT
This incident affected: FlippingBook Publisher (FlippingBook Publisher Cloud (cld.bz), Log in) and FlippingBook Online (Flipbooks, Flipbooks conversion, Account, Stats).