We are experiencing problems with PDF conversions

Incident Report for FlippingBook

Resolved

The problems with the conversion process have been resolved. If you are still encountering any problems, then please log out of your account and then log in again. If you still encounter any problems then please contact our support team (support@flippingbook.com).
Posted Jul 29, 2025 - 11:21 EDT

Monitoring

We see fewer problems with the conversion process but keep monitoring the situation. We appreciate your patience! There's a large backlog of publications in the queue for conversion, and we're working hard to process them as quickly as possible.
Posted Jul 29, 2025 - 11:05 EDT

Update

We are continuing to working on this issue but have no ETA yet,
Posted Jul 29, 2025 - 10:51 EDT

Identified

There is a confirmed problem with the conversion process from PDFs to flipbooks. This can result in the conversion process taking longer than usual, not finishing at all, or failing with error messages. Our engineers are working on a solution.

This is a top-priority issue for us and will keep you informed about any progress.
Posted Jul 29, 2025 - 10:16 EDT
This incident affected: FlippingBook Online (Flipbooks conversion).